Policies & Procedures

Professional Development & Short Courses

For Trainees who have been provided the Login access, please enter below to commence/complete training:

Short Courses

Develop your skills across our wide range of Professional Courses,  we have 90 different courses that are relevant to different industries such as Hospitality,  Business, Customer Service and many others. Our engaging short courses were designed to be fun and to help your personal, professional or business skills!

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These are not AQF Qualifications and no AQF certifications is issued as they are only offered by VACTS for the purpose of learning and professional development.

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Login access will be provided for the online program for the clients/students to access anytime.

MANAGEMENT & MARKETING

PROGRAMS

IDENTIFYING MARKETING OPPORTUNITIES

INNOVATION IN THE WORKPLACE

LEADERSHIP IN WORK ORGANISATIONS

MANAGING CHANGE

MANAGING A FRANCHISE

CONDUCTING INTERNAL AUDITS

MINIMAL LOSS IN A RETAIL STORE

MANAGING A SALES TEAM

ORGANISATIONS AND SOCIAL RESPONSIBILITY

ORGANISING EVENTS

NETWORKING: HOW AND WHY

MANAGING WORK STRESS

ONLINE SALES

PRODUCT KNOWLEDGE

ORGANISATIONS AND SUSTAINABILITY

PRIORITISING WORK

PROFILING THE MARKET

PROMOTING A SMALL BUSINESS

PROJECT MANAGEMENT

STOCK CONTROL AND INVENTORY

RETAIL SALES AND SERVICE

RISK ASSESSMENT AND CONTROL

STRATEGIC PLANNING

STARTING A MICRO BUSINESS

SKILLS FOR INFLUENCING AND NEGOTIATING

VISUAL MERCHANDISING

USING ONLINE RESOURCES SAFELY

UNDERSTANDING AND MANAGING CONFLICT AT WORK

TIME MANAGEMENT AT WORK

WORKFORCE PLANNING

CUSTOMER SERVICE

PROGRAMS

HANDLING CUSTOMER COMPLAINTS

TELEPHONE COMMUNICATION SKILLS

DEVELOPING CUSTOMER LOYALTY

CUSTOMER NEEDS

HUMAN RESOURCES & FINANCES

PROGRAMS

CONDUCTING INTERVIEWS

DEVELOPING AN INDUCTION PROGRAM

DELIVERING TRAINING AT WORK

DEVELOPING A LEARNING ORGANISATION

MANAGING OFF-SITE STAFF

MANAGERS AS COACHES

SUPERVISING

PERFORMANCE MANAGEMENT

RECRUITING AND SELECTING

VOLUNTEERING

YOUR CAREER PATHWAY

WORK TEAMS

MANAGING DEBT 

DEVELOPING A BUDGET

HOSPITALITY

PROGRAMS

ABOUT COFFEE

CLEANING DIFFERENT TYPES OF FLOORING

BASIC FOOT AND NAIL CARE

CHEESE SERVICE

FOOD SAFETY

CLEANING WINDOWS

CLEANING WET AREAS

TEMPERING CHOCOLATE

WINE SERVICE

OCCUPATION, HEALTH & SAFETY

PROGRAMS

CREATING A SAFETY CULTURE

HEALTH AND SAFETY INCIDENT MANAGEMENT

INFECTION CONTROL

HEALTH AND SAFETY LEADERSHIP

MANUAL HANDLING